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Session - 2

Convention Session Plans - Day 1

Session 2 - Innovation-Driven Quality Culture

Sustaining high-quality standards requires embracing innovation:

A quality-driven culture is dynamic and evolves with :

» Emerging technologies

» Shifting market demands

» Changing customer expectations

Key elements for continuous improvement:

» Encouraging experimentation

» Promoting cross-functional collaboration

» Optimizing processes

Leveraging technology for quality and innovation:

» Automation

» Digital transformation

» Data-driven decision-making

Session 2 - Innovation-Driven Quality Culture

Mr. G. Giridhara Gopal

Profile

Mr. G. Giridhara Gopal,

Director & CEO, Addison & Co., Limited

His reflections on fostering an innovation-driven quality culture were deeply inspiring. He emphasized that innovation is not confined to breakthrough ideas alone but flourishes equally through small, continuous refinements that strengthen reliability and trust. By underscoring how organizations can empower people and create an environment where risk-taking is encouraged without the fear of failure, he presented a vision that was both practical and powerful. His message resonated with the belief that enduring customer confidence emerges when innovation and quality move in harmony.

In his summing up as Chairperson, he skillfully wove together the diverse perspectives shared during the session. He reminded everyone that in today’s competitive world, survival itself demands staying in the race—and true competitiveness stems not merely from being better, but from being distinct. He also observed that innovation often finds its roots in moments of crisis, turning challenges into opportunities for growth.

Mr. T Sarangarajan

Profile

Mr. T. Sarangarajan

President – Operations, TAFE

His address underscored the importance of aligning innovation with customer needs and real-world contexts. He emphasized that innovation must evolve into an everyday habit—nurtured by team involvement, open experimentation, and the celebration of learning.

Drawing from inspiring examples at TAFE, he illustrated how quality and innovation, when seamlessly integrated, can create sustainable value across diverse communities. His message carried a lasting insight: true innovation uplifts people while upholding the highest standards of quality.

Mr. S. Vinoth Kumar

Profile

Mr. S. Vinoth Kumar,
Associate Vice President, Hyundai Motor India Ltd

His insights offered a compelling view of how global leaders in the automobile industry are shaping the future through innovation. He explained how Hyundai seamlessly integrates advanced technologies and digital tools while maintaining uncompromising quality standards. By urging participants to question established practices and embrace agility, he inspired them to think boldly and innovate responsibly. His reflections reinforced a powerful truth: innovation becomes truly transformative only when anchored in quality and customer delight.

Responding to a query on where MSMEs should begin their digital journey, he provided much-needed clarity. He emphasized that the journey should start with understanding the customer’s pain points, prioritizing them, and building digitalization gradually—guided by a long-term perspective.

Mr. Meenakshi Sundaram

Profile

Mr. Meenakshi Sundaram,
CTO – Amalgamations Components Group

His reflections highlighted the pivotal role of technology and leadership in embedding innovation into the very DNA of organizations. He explained how digital transformation, automation, and Industry 4.0 open new frontiers of possibility, while cautioning that innovation without the discipline of quality cannot be sustained.

By emphasizing leadership commitment, structured processes, and continuous upskilling, he outlined a practical roadmap for nurturing a culture where creativity thrives responsibly. His message inspired the audience to embrace technology while upholding the timeless value of quality.

Mr. Raja, NIQR Chennai Branch coordinated the session.

Mr. G Giridhara Gopal

Mr. T Sarangarajan

Mr. S. Vinoth Kumar

Mr. Meenakshi Sundaram

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NIQR GLOBAL QUALITY CONVENTION